75-term glossary

A clearer language for email evidence.

Technical terms are useful only when their meaning and limitations are understood.

alias

An additional address associated with a mailbox or routing destination.

Evidential limit: Several addresses can reach one mailbox, so an address alone is not a separate person or account.

Related guidance →
ARC

Authenticated Received Chain, a mechanism for carrying authentication assessments through participating intermediaries.

Evidential limit: Interpretation depends on the recorded chain and trust in participating systems; it is not a personal-authorship certificate.

Related guidance →
archive

A store used to retain email outside, or in addition to, its ordinary working location.

Evidential limit: The term describes many arrangements with different selection, retention and export properties.

Related guidance →
attachment

A file or other item included within a message's stored or transmitted content.

Evidential limit: A displayed filename does not establish the file's content, provenance or authorship.

Related guidance →
audit log

A record of selected events generated by a system for administration or accountability.

Evidential limit: Coverage, permissions, event meaning and retention differ; absence from a log is not automatically absence of activity.

Related guidance →
Authentication-Results

A message header carrying a system’s reported results of email-authentication checks.

Evidential limit: Its evidential value depends on the reporting system and preserved trust context. The presence of pass text alone does not establish that a trustworthy receiver generated it.

Related guidance →
backup

A copy made to support restoration or resilience, often reflecting a particular point in time.

Evidential limit: It may be incomplete, overwritten or unsuitable for answering every historical question.

Related guidance →
Bcc

Blind carbon copy, used to address recipients without displaying them to all other recipients in the ordinary message view.

Evidential limit: Bcc information may be absent from recipient-held copies and cannot be assumed available in every export.

Related guidance →
business email compromise

Misuse of business communication or related identities to facilitate deception, often including payment diversion.

Evidential limit: The description does not establish whether an account was accessed, an address spoofed or a particular offender identified.

Related guidance →
chain of custody

Documentation of evidence identification, possession, transfers and handling through the relevant process.

Evidential limit: A custody record supports provenance and accountability but does not prove the truth of the underlying content.

Related guidance →
cloud attachment

A reference or link to a file stored in a separate online service, presented as part of an email workflow.

Evidential limit: The current linked file may differ from the version accessible at the relevant time.

Related guidance →
deduplication

Identifying items treated as duplicates under a defined comparison method to organise review or production.

Evidential limit: The comparison basis matters; removing a copy may also remove distinct custodian or contextual information.

Related guidance →
delegate

A person or account granted permission to perform specified actions on another mailbox.

Evidential limit: Permission and its scope can change; present delegation does not establish historic use.

Related guidance →
Delivery status notification (DSN)

A structured report about the delivery status of an email for one or more recipients.

Evidential limit: Identify the reported action, recipient and reporting system. A transport outcome does not establish that a named person read the content.

Related guidance →
digital signature

A cryptographic mechanism for checking signed data against a key and detecting certain changes to that data.

Evidential limit: Identity, key control, signature scope and verification conditions must be assessed separately.

Related guidance →
DKIM

DomainKeys Identified Mail, a mechanism using a domain-associated signature over selected message elements.

Evidential limit: A valid result concerns signed elements and verification conditions, not every header or the human author.

Related guidance →
DMARC

Domain-based Message Authentication, Reporting and Conformance, a framework relating domain authentication and alignment to handling policies.

Evidential limit: Pass or fail is not a complete finding about fraud, identity or message truth.

Related guidance →
eDiscovery

The identification, preservation, collection, review and production of electronically stored information for a legal or investigative purpose.

Evidential limit: Technical processing alone does not determine relevance, privilege, disclosure duties or admissibility.

Related guidance →
email client

Software used to access and manage email, such as Outlook, Apple Mail or Thunderbird.

Evidential limit: The client is distinct from the hosting service and may retain only selected or cached material.

Related guidance →
email threading

Grouping related messages into conversations using identifiers, subject patterns, quoted content or other criteria.

Evidential limit: A reconstructed thread may be incomplete or incorrectly grouped and requires appropriate validation.

Related guidance →
embedded message

An email included as an item inside another message, rather than merely quoted as text.

Evidential limit: Its inclusion does not independently verify its origin or prove it was previously transmitted.

Related guidance →
EML

A common file representation of an email message, typically containing headers, body and MIME-encoded parts.

Evidential limit: The extension does not authenticate provenance or establish that all original transport information survives.

Related guidance →
EMLX

A message storage format associated with Apple Mail, containing message data and additional storage information.

Evidential limit: A single file may require surrounding store context to interpret associated state and attachments correctly.

Related guidance →
end-to-end encryption

Protection designed so that message content is readable by the communicating endpoints rather than intermediate service operators.

Evidential limit: Available metadata or exports do not establish that encryption can be bypassed or deleted content recovered.

Related guidance →
envelope

The sender and recipient information used during message transport, distinct from the addresses displayed in the message.

Evidential limit: A saved message does not necessarily preserve the complete transport envelope.

Related guidance →
Exchange Online

Microsoft's hosted organisational email service. Mailboxes and administrative records can provide different evidence sources.

Evidential limit: A mailbox export is not automatically a complete account history or an export of all tenant logs.

Related guidance →
Exchange Server

Exchange software operated on an organisation's infrastructure, potentially alongside hosted services in a hybrid arrangement.

Evidential limit: Version, configuration, storage condition and available backups determine the examination route.

Related guidance →
forensic acquisition

A documented process for obtaining evidence while recording the method, scope, integrity checks and relevant limitations.

Evidential limit: A cloud export is not automatically a complete forensic image or the entire history of an account.

Related guidance →
forwarding rule

A mailbox instruction that redirects or copies messages meeting specified conditions to another destination.

Evidential limit: A current rule does not alone establish when it was created, who created it or every message affected.

Related guidance →
Gmail

Google's email service, available in personal accounts and within Google Workspace.

Evidential limit: The familiar interface does not identify the account's administrative or preservation capabilities.

Related guidance →
Google Workspace

Google's managed organisational service environment, which can include Gmail and administrator-controlled features.

Evidential limit: Workspace capabilities must not be assumed to exist for personal Gmail or every organisational subscription.

Related guidance →
hash value

A fixed-length value calculated from data using a specified algorithm, commonly used to compare byte consistency.

Evidential limit: Matching hashes do not prove who authored a message or whether its content was true before collection.

Related guidance →
header

A structured message field recording information such as addresses, subject, dates or transport details.

Evidential limit: Individual header values may be supplied or modified by different systems and are not uniformly trustworthy.

Related guidance →
IMAP

Internet Message Access Protocol, commonly used by clients to access and synchronise server-held email.

Evidential limit: A synchronised client may not contain every folder, historical item or provider-side record.

Related guidance →
In-Reply-To

A header that can identify the message to which a reply relates.

Evidential limit: Its presence supports a stated relationship, not proof that the referenced original is authentic or available.

Related guidance →
journal

A separately maintained record or copy of selected email traffic under a configured journalling arrangement.

Evidential limit: Coverage must be established; a journal is not automatically a complete record of every communication.

Related guidance →
legal hold

A preservation instruction or configured mechanism intended to retain relevant material for a legal matter.

Evidential limit: Its technical effect is source-specific and cannot be assumed to recreate irretrievably purged data.

Related guidance →
lookalike domain

A domain selected to resemble another name, potentially through spelling or visual similarity.

Evidential limit: Similarity is an observation; intent, use and control require supporting evidence.

Related guidance →
mail delivery agent

Software responsible for placing accepted messages into a recipient's mailbox or local store.

Evidential limit: Recorded delivery is distinct from personal receipt, reading or understanding.

Related guidance →
mail transfer agent

Software that accepts and routes email between systems, such as a transport service on a mail server.

Evidential limit: Its logs may describe routing without preserving complete message content.

Related guidance →
mail user agent

The application through which a user composes, reads and manages email; another term for an email client.

Evidential limit: Its display is a representation of evidence and may omit headers or other underlying data.

Related guidance →
mailbox

A logical store of messages and associated folders or labels for an account or shared purpose.

Evidential limit: Its present contents may exclude deleted, archived, unsynchronised or separately retained material.

Related guidance →
Maildir

A mailbox storage approach using individual message files arranged in defined directories.

Evidential limit: Filenames and directory states require system-specific interpretation and do not alone prove user actions.

Related guidance →
mbox

A family of mailbox formats that store multiple messages sequentially within a file.

Evidential limit: Variants and export transformations require care when identifying message boundaries and interpreting metadata.

Related guidance →
Message disposition notification (MDN)

A structured report about how a mail application handled a message, such as displaying, deleting or processing it.

Evidential limit: A displayed notification does not guarantee that the content was read or understood. Assess the notification’s provenance and its relationship to the original message.

Related guidance →
message trace

Provider or transport records describing selected stages in a message's processing or delivery.

Evidential limit: A trace may omit message content and does not establish that a named person read it.

Related guidance →
Message-ID

An identifier generally intended to distinguish a message and assist with referencing or conversation grouping.

Evidential limit: It can be duplicated, missing or fabricated and does not independently authenticate a message.

Related guidance →
metadata

Information describing an item or its handling, such as recorded addresses, dates, identifiers and file properties.

Evidential limit: Metadata can be incomplete or transformed; each field requires source-specific interpretation.

Related guidance →
Microsoft 365

Microsoft's collection of subscription services, which can include organisational email and associated administration features.

Evidential limit: The subscription name alone does not establish available licences, logs, retention or collection permissions.

Related guidance →
MIME

Multipurpose Internet Mail Extensions, rules for representing email content such as different text encodings and attachments.

Evidential limit: Equivalent displayed content can have different encoded bytes, affecting comparisons and whole-file hashes.

Related guidance →
MSG

A Microsoft message-file format that can hold an individual Outlook item and associated properties.

Evidential limit: Export and application behaviour affect the properties retained; it is not identical to every transport representation.

Related guidance →
multi-factor authentication

Authentication requiring more than one distinct type of evidence of identity.

Evidential limit: A successful authentication event is not conclusive proof of the human operator or subsequent message authorship.

Related guidance →
NSF

A Notes Storage Facility database format associated with Notes and Domino applications, including mail.

Evidential limit: Version, access controls, encryption and database condition affect feasible examination.

Related guidance →
OAuth

An authorisation framework through which an application can receive defined access without directly using a user's password.

Evidential limit: A granted permission or token does not establish who performed every resulting action.

Related guidance →
OpenPGP

A standard for cryptographic protection, including signing and encryption of messages and files.

Evidential limit: Accessible ciphertext does not imply access to plaintext; keys and signature context affect interpretation.

Related guidance →
OST

An Offline Storage Table file used by some Outlook configurations as a local synchronised store.

Evidential limit: It may contain only cached data and is not automatically an independent, complete historical archive.

Related guidance →
parent and child relationship

An association between a containing item and an included item, such as an email and its attachment.

Evidential limit: Separating items during processing can obscure context unless the relationship is preserved and reported.

Related guidance →
POP3

Post Office Protocol version 3, commonly used to retrieve messages from a server.

Evidential limit: Client settings and earlier retrieval can affect which copies remain on the server or device.

Related guidance →
PST

A Personal Storage Table file used by supported Outlook workflows to store email and other items.

Evidential limit: A PST can be selective, altered or incomplete; its existence does not prove a full mailbox collection.

Related guidance →
read receipt

A notification associated with a client or service reporting a message-handling event commonly described as reading.

Evidential limit: It does not conclusively prove that a named person read or understood the content.

Related guidance →
Received header

A header added by a mail-handling system to describe a transport step and associated time information.

Evidential limit: Trust depends on the system that added it and the preserved context; an entire chain is not automatically reliable.

Related guidance →
Recoverable Items

An Exchange storage area associated with particular deletion and preservation behaviours.

Evidential limit: Its contents and accessibility depend on mailbox state, configuration, permissions and retention history.

Related guidance →
References

A header that can list message identifiers associated with a conversation's earlier messages.

Evidential limit: Thread reconstruction can remain incomplete or misleading where identifiers are missing or inconsistent.

Related guidance →
retention policy

Rules governing how long specified material is kept and when it may be removed.

Evidential limit: Actual survival depends on scope, configuration and history; a present policy does not prove past preservation.

Related guidance →
Return-Path

A header commonly recording a transport return address used for delivery-related notifications.

Evidential limit: It need not match the visible From address and does not identify the human author.

Related guidance →
S/MIME

Secure/Multipurpose Internet Mail Extensions, a framework for digitally signing and encrypting message content using certificates.

Evidential limit: Examination may depend on suitable keys and certificates; a signature does not establish the truth of the content.

Related guidance →
shared mailbox

A mailbox intended for use by more than one authorised person or process.

Evidential limit: A message associated with it does not, by itself, identify the individual responsible.

Related guidance →
SMTP

Simple Mail Transfer Protocol, used for submitting and transferring email between systems.

Evidential limit: A transfer event does not by itself establish that a person read the resulting message.

Related guidance →
SPF

Sender Policy Framework, a mechanism for checking whether a sending system is authorised for an evaluated domain.

Evidential limit: It does not establish human authorship or the truth of message content.

Related guidance →
spoofing

Making a communication appear to originate from an identity or address that it does not legitimately represent.

Evidential limit: Visible address similarity alone does not establish the technical mechanism or the offender.

Related guidance →
tenant

An organisation's administered environment within a cloud service.

Evidential limit: Tenant membership does not confer unrestricted authority or technical access to every account and record.

Related guidance →
timestamp

A recorded date and time associated with a particular event or property.

Evidential limit: Its meaning, clock source and timezone must be identified before combining it with other times.

Related guidance →
timezone offset

The stated difference between a local time value and UTC, such as plus eight hours.

Evidential limit: An offset is not a precise physical location and may depend on date-specific clock rules.

Related guidance →
UTC

Coordinated Universal Time, a common reference used when comparing events across timezones.

Evidential limit: Converting display times to UTC does not correct inaccurate clocks or establish the event represented.

Related guidance →
webmail

An interface for accessing email through a web browser.

Evidential limit: The web interface does not establish where complete mailbox content or historical records are stored.

Related guidance →

Start with the question

Tell us what needs to be established.

A brief account of the issue, the available sources and the relevant dates is enough to begin.

Discuss your matter