75-term glossary
A clearer language for email evidence.
Technical terms are useful only when their meaning and limitations are understood.
Original content baseline 6 November 2026 · Content revision 0.3
- alias
An additional address associated with a mailbox or routing destination.
Evidential limit: Several addresses can reach one mailbox, so an address alone is not a separate person or account.
Related guidance →- ARC
Authenticated Received Chain, a mechanism for carrying authentication assessments through participating intermediaries.
Evidential limit: Interpretation depends on the recorded chain and trust in participating systems; it is not a personal-authorship certificate.
Related guidance →- archive
A store used to retain email outside, or in addition to, its ordinary working location.
Evidential limit: The term describes many arrangements with different selection, retention and export properties.
Related guidance →- attachment
A file or other item included within a message's stored or transmitted content.
Evidential limit: A displayed filename does not establish the file's content, provenance or authorship.
Related guidance →- audit log
A record of selected events generated by a system for administration or accountability.
Evidential limit: Coverage, permissions, event meaning and retention differ; absence from a log is not automatically absence of activity.
Related guidance →- Authentication-Results
A message header carrying a system’s reported results of email-authentication checks.
Evidential limit: Its evidential value depends on the reporting system and preserved trust context. The presence of pass text alone does not establish that a trustworthy receiver generated it.
Related guidance →- backup
A copy made to support restoration or resilience, often reflecting a particular point in time.
Evidential limit: It may be incomplete, overwritten or unsuitable for answering every historical question.
Related guidance →- Bcc
Blind carbon copy, used to address recipients without displaying them to all other recipients in the ordinary message view.
Evidential limit: Bcc information may be absent from recipient-held copies and cannot be assumed available in every export.
Related guidance →- business email compromise
Misuse of business communication or related identities to facilitate deception, often including payment diversion.
Evidential limit: The description does not establish whether an account was accessed, an address spoofed or a particular offender identified.
Related guidance →- chain of custody
Documentation of evidence identification, possession, transfers and handling through the relevant process.
Evidential limit: A custody record supports provenance and accountability but does not prove the truth of the underlying content.
Related guidance →- cloud attachment
A reference or link to a file stored in a separate online service, presented as part of an email workflow.
Evidential limit: The current linked file may differ from the version accessible at the relevant time.
Related guidance →- deduplication
Identifying items treated as duplicates under a defined comparison method to organise review or production.
Evidential limit: The comparison basis matters; removing a copy may also remove distinct custodian or contextual information.
Related guidance →- delegate
A person or account granted permission to perform specified actions on another mailbox.
Evidential limit: Permission and its scope can change; present delegation does not establish historic use.
Related guidance →- Delivery status notification (DSN)
A structured report about the delivery status of an email for one or more recipients.
Evidential limit: Identify the reported action, recipient and reporting system. A transport outcome does not establish that a named person read the content.
Related guidance →- digital signature
A cryptographic mechanism for checking signed data against a key and detecting certain changes to that data.
Evidential limit: Identity, key control, signature scope and verification conditions must be assessed separately.
Related guidance →- DKIM
DomainKeys Identified Mail, a mechanism using a domain-associated signature over selected message elements.
Evidential limit: A valid result concerns signed elements and verification conditions, not every header or the human author.
Related guidance →- DMARC
Domain-based Message Authentication, Reporting and Conformance, a framework relating domain authentication and alignment to handling policies.
Evidential limit: Pass or fail is not a complete finding about fraud, identity or message truth.
Related guidance →- eDiscovery
The identification, preservation, collection, review and production of electronically stored information for a legal or investigative purpose.
Evidential limit: Technical processing alone does not determine relevance, privilege, disclosure duties or admissibility.
Related guidance →- email client
Software used to access and manage email, such as Outlook, Apple Mail or Thunderbird.
Evidential limit: The client is distinct from the hosting service and may retain only selected or cached material.
Related guidance →- email threading
Grouping related messages into conversations using identifiers, subject patterns, quoted content or other criteria.
Evidential limit: A reconstructed thread may be incomplete or incorrectly grouped and requires appropriate validation.
Related guidance →- embedded message
An email included as an item inside another message, rather than merely quoted as text.
Evidential limit: Its inclusion does not independently verify its origin or prove it was previously transmitted.
Related guidance →- EML
A common file representation of an email message, typically containing headers, body and MIME-encoded parts.
Evidential limit: The extension does not authenticate provenance or establish that all original transport information survives.
Related guidance →- EMLX
A message storage format associated with Apple Mail, containing message data and additional storage information.
Evidential limit: A single file may require surrounding store context to interpret associated state and attachments correctly.
Related guidance →- end-to-end encryption
Protection designed so that message content is readable by the communicating endpoints rather than intermediate service operators.
Evidential limit: Available metadata or exports do not establish that encryption can be bypassed or deleted content recovered.
Related guidance →- envelope
The sender and recipient information used during message transport, distinct from the addresses displayed in the message.
Evidential limit: A saved message does not necessarily preserve the complete transport envelope.
Related guidance →- Exchange Online
Microsoft's hosted organisational email service. Mailboxes and administrative records can provide different evidence sources.
Evidential limit: A mailbox export is not automatically a complete account history or an export of all tenant logs.
Related guidance →- Exchange Server
Exchange software operated on an organisation's infrastructure, potentially alongside hosted services in a hybrid arrangement.
Evidential limit: Version, configuration, storage condition and available backups determine the examination route.
Related guidance →- forensic acquisition
A documented process for obtaining evidence while recording the method, scope, integrity checks and relevant limitations.
Evidential limit: A cloud export is not automatically a complete forensic image or the entire history of an account.
Related guidance →- forwarding rule
A mailbox instruction that redirects or copies messages meeting specified conditions to another destination.
Evidential limit: A current rule does not alone establish when it was created, who created it or every message affected.
Related guidance →- Gmail
Google's email service, available in personal accounts and within Google Workspace.
Evidential limit: The familiar interface does not identify the account's administrative or preservation capabilities.
Related guidance →- Google Workspace
Google's managed organisational service environment, which can include Gmail and administrator-controlled features.
Evidential limit: Workspace capabilities must not be assumed to exist for personal Gmail or every organisational subscription.
Related guidance →- hash value
A fixed-length value calculated from data using a specified algorithm, commonly used to compare byte consistency.
Evidential limit: Matching hashes do not prove who authored a message or whether its content was true before collection.
Related guidance →- header
A structured message field recording information such as addresses, subject, dates or transport details.
Evidential limit: Individual header values may be supplied or modified by different systems and are not uniformly trustworthy.
Related guidance →- IMAP
Internet Message Access Protocol, commonly used by clients to access and synchronise server-held email.
Evidential limit: A synchronised client may not contain every folder, historical item or provider-side record.
Related guidance →- In-Reply-To
A header that can identify the message to which a reply relates.
Evidential limit: Its presence supports a stated relationship, not proof that the referenced original is authentic or available.
Related guidance →- journal
A separately maintained record or copy of selected email traffic under a configured journalling arrangement.
Evidential limit: Coverage must be established; a journal is not automatically a complete record of every communication.
Related guidance →- legal hold
A preservation instruction or configured mechanism intended to retain relevant material for a legal matter.
Evidential limit: Its technical effect is source-specific and cannot be assumed to recreate irretrievably purged data.
Related guidance →- lookalike domain
A domain selected to resemble another name, potentially through spelling or visual similarity.
Evidential limit: Similarity is an observation; intent, use and control require supporting evidence.
Related guidance →- mail delivery agent
Software responsible for placing accepted messages into a recipient's mailbox or local store.
Evidential limit: Recorded delivery is distinct from personal receipt, reading or understanding.
Related guidance →- mail transfer agent
Software that accepts and routes email between systems, such as a transport service on a mail server.
Evidential limit: Its logs may describe routing without preserving complete message content.
Related guidance →- mail user agent
The application through which a user composes, reads and manages email; another term for an email client.
Evidential limit: Its display is a representation of evidence and may omit headers or other underlying data.
Related guidance →- mailbox
A logical store of messages and associated folders or labels for an account or shared purpose.
Evidential limit: Its present contents may exclude deleted, archived, unsynchronised or separately retained material.
Related guidance →- Maildir
A mailbox storage approach using individual message files arranged in defined directories.
Evidential limit: Filenames and directory states require system-specific interpretation and do not alone prove user actions.
Related guidance →- mbox
A family of mailbox formats that store multiple messages sequentially within a file.
Evidential limit: Variants and export transformations require care when identifying message boundaries and interpreting metadata.
Related guidance →- Message disposition notification (MDN)
A structured report about how a mail application handled a message, such as displaying, deleting or processing it.
Evidential limit: A displayed notification does not guarantee that the content was read or understood. Assess the notification’s provenance and its relationship to the original message.
Related guidance →- message trace
Provider or transport records describing selected stages in a message's processing or delivery.
Evidential limit: A trace may omit message content and does not establish that a named person read it.
Related guidance →- Message-ID
An identifier generally intended to distinguish a message and assist with referencing or conversation grouping.
Evidential limit: It can be duplicated, missing or fabricated and does not independently authenticate a message.
Related guidance →- metadata
Information describing an item or its handling, such as recorded addresses, dates, identifiers and file properties.
Evidential limit: Metadata can be incomplete or transformed; each field requires source-specific interpretation.
Related guidance →- Microsoft 365
Microsoft's collection of subscription services, which can include organisational email and associated administration features.
Evidential limit: The subscription name alone does not establish available licences, logs, retention or collection permissions.
Related guidance →- MIME
Multipurpose Internet Mail Extensions, rules for representing email content such as different text encodings and attachments.
Evidential limit: Equivalent displayed content can have different encoded bytes, affecting comparisons and whole-file hashes.
Related guidance →- MSG
A Microsoft message-file format that can hold an individual Outlook item and associated properties.
Evidential limit: Export and application behaviour affect the properties retained; it is not identical to every transport representation.
Related guidance →- multi-factor authentication
Authentication requiring more than one distinct type of evidence of identity.
Evidential limit: A successful authentication event is not conclusive proof of the human operator or subsequent message authorship.
Related guidance →- NSF
A Notes Storage Facility database format associated with Notes and Domino applications, including mail.
Evidential limit: Version, access controls, encryption and database condition affect feasible examination.
Related guidance →- OAuth
An authorisation framework through which an application can receive defined access without directly using a user's password.
Evidential limit: A granted permission or token does not establish who performed every resulting action.
Related guidance →- OpenPGP
A standard for cryptographic protection, including signing and encryption of messages and files.
Evidential limit: Accessible ciphertext does not imply access to plaintext; keys and signature context affect interpretation.
Related guidance →- OST
An Offline Storage Table file used by some Outlook configurations as a local synchronised store.
Evidential limit: It may contain only cached data and is not automatically an independent, complete historical archive.
Related guidance →- parent and child relationship
An association between a containing item and an included item, such as an email and its attachment.
Evidential limit: Separating items during processing can obscure context unless the relationship is preserved and reported.
Related guidance →- POP3
Post Office Protocol version 3, commonly used to retrieve messages from a server.
Evidential limit: Client settings and earlier retrieval can affect which copies remain on the server or device.
Related guidance →- PST
A Personal Storage Table file used by supported Outlook workflows to store email and other items.
Evidential limit: A PST can be selective, altered or incomplete; its existence does not prove a full mailbox collection.
Related guidance →- read receipt
A notification associated with a client or service reporting a message-handling event commonly described as reading.
Evidential limit: It does not conclusively prove that a named person read or understood the content.
Related guidance →- Received header
A header added by a mail-handling system to describe a transport step and associated time information.
Evidential limit: Trust depends on the system that added it and the preserved context; an entire chain is not automatically reliable.
Related guidance →- Recoverable Items
An Exchange storage area associated with particular deletion and preservation behaviours.
Evidential limit: Its contents and accessibility depend on mailbox state, configuration, permissions and retention history.
Related guidance →- References
A header that can list message identifiers associated with a conversation's earlier messages.
Evidential limit: Thread reconstruction can remain incomplete or misleading where identifiers are missing or inconsistent.
Related guidance →- retention policy
Rules governing how long specified material is kept and when it may be removed.
Evidential limit: Actual survival depends on scope, configuration and history; a present policy does not prove past preservation.
Related guidance →- Return-Path
A header commonly recording a transport return address used for delivery-related notifications.
Evidential limit: It need not match the visible From address and does not identify the human author.
Related guidance →- S/MIME
Secure/Multipurpose Internet Mail Extensions, a framework for digitally signing and encrypting message content using certificates.
Evidential limit: Examination may depend on suitable keys and certificates; a signature does not establish the truth of the content.
Related guidance →- SMTP
Simple Mail Transfer Protocol, used for submitting and transferring email between systems.
Evidential limit: A transfer event does not by itself establish that a person read the resulting message.
Related guidance →- SPF
Sender Policy Framework, a mechanism for checking whether a sending system is authorised for an evaluated domain.
Evidential limit: It does not establish human authorship or the truth of message content.
Related guidance →- spoofing
Making a communication appear to originate from an identity or address that it does not legitimately represent.
Evidential limit: Visible address similarity alone does not establish the technical mechanism or the offender.
Related guidance →- tenant
An organisation's administered environment within a cloud service.
Evidential limit: Tenant membership does not confer unrestricted authority or technical access to every account and record.
Related guidance →- timestamp
A recorded date and time associated with a particular event or property.
Evidential limit: Its meaning, clock source and timezone must be identified before combining it with other times.
Related guidance →- timezone offset
The stated difference between a local time value and UTC, such as plus eight hours.
Evidential limit: An offset is not a precise physical location and may depend on date-specific clock rules.
Related guidance →- UTC
Coordinated Universal Time, a common reference used when comparing events across timezones.
Evidential limit: Converting display times to UTC does not correct inaccurate clocks or establish the event represented.
Related guidance →- webmail
An interface for accessing email through a web browser.
Evidential limit: The web interface does not establish where complete mailbox content or historical records are stored.
Related guidance →